Get Email Messages

This action can be used to capture info about one or more email messages.



  • Server Address: URL of the target email server; e.g.

  • Port: port of target mail server; e.g. 994.

  • Mail Count: number of email messages to retrieve; e.g. 30.

  • Use SSL: specifies if the connection should use SSL.

    • True

    • False

  • Delete Messages: specifies if the retrieved messages should be deleted or not.

    • False

    • True

  • Only Unread: specifies if the unread messages should be retrieved.

    • False

    • True

  • Mark Read: specifies if the retrieved messages should be marked as read or not.

    • False

    • True

  • Username: user name for target mail account e.g.

  • Password: password for the target email account.

  • Folder Name: Specifies the folder where the email messages should be retrieved from.

Default value is INBOX; Subfolders can be accessed only using the format INBOX.FolderName

When accessing Microsoft Exchange mail servers, subfolders are divided using the "/" character (instead of "."). Example: INBOX/FolderName


  • Output: the variable in which the message will be stored.


  • Display Name: action display name in your implementation project

  • Wait Before: number milliseconds robot to wait before executing the action.

  • Wait After: number milliseconds robot to wait until moving to the next action.

  • Abort on Error: True/False

  • Retry Times: Specifies the number of times to retry an action if it doesn't end successfully. Default value 0 (no retry); Use -1 if you want to retry indefinitely.

Use Case

Potential Use Cases

  • Get an email containing a task to be performed, or a ticket to be processed by the support team (in case they don’t have a ticketing tool yet)

  • Get emails containing invoices from suppliers

  • Get emails from customers containing a Purchase Order (PO)

Examples of Using Get Email Messages


In this example, the robot will get info about email messages from an inbox folder.

Prerequisites: Outlook Online

Watch the robot in action:

You can see how the Get Email Messages activity is used in an example that incorporates multiple activities. You can check and download the example from here:

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